Troubleshooting Guide

The YourTexasBenefits website is a unique web-based system for finding resources for services such as TANF, gift certificates, temporary student aid (TANF-CHIP), Medicaid, Supplemental Security Income (SSI), public housing, and urban development (HUD). , Section 8 Housing, Medicare, Government Employment and Disability Support Systems, Medicare Part B Part D, and more. HUD can also help you find a service provider that can help you with your needs.


YourTexasBenefits is a national system for finding free benefits and seeking help with the Medicaid and Texas benefit programs. Medicaid is a federal program that provides medically necessary coverage for low-income people for their medical needs. Medicaid for pregnant women. Medicaid for the elderly and disabled.

Follow Troubleshooting Method For Successful Login

While users rarely need to follow our troubleshooting guide, there are times when this is the case. We’ll take a look at the troubleshooting guide here.

  • Make sure you have an active and reliable Internet connection. This can cause unexpected errors, such as timeouts.
  • Make sure you enter your details correctly. If there is an option to display your password, use that option. As long as no one can see your password.
  • Make sure Caps Lock is off.
  • If you still cannot access the website, you can clear your cache and cookies. You can find our instructions here in the most popular browsers.
  • Turn off any virtual private networks (VPNs) that you use. Some websites block certain countries or give IP addresses.
  • If you are not using a VPN and you have a good connection, you may have forgotten your password. Follow the instructions to get your password here.
  • If you continue to have problems and cannot access your account, please do not hesitate to contact us. We will help you as soon as possible.